Privacy policy.

PRIVACY POLICY

  1. INTRODUCTION

    1. This document sets out the privacy policy of The Babysitter Collective 34159264700 (referred to in this privacy policy as ‘we’, ‘us’, or ‘our’).

    2. We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use and disclose personal information.

    3. We are committed to preventing serious invasions of privacy and ensuring the protection of your personal information, so you can contact us using the details below if you have any questions or concerns.

    4. By providing personal information to us, you consent to our storage, maintenance, use and disclosing of personal information in accordance with this privacy policy.

    5. We may change this privacy policy from time to time and will notify you on any material changes.

  2. TYPES OF PERSONAL INFORMATION WE COLLECT

    1. The personal information we collect may include the following:

      1. name;

      2. mailing or street address;

      3. email address;

      4. social media information;

      5. telephone number and other contact details;

      6. age;

      7. date of birth;

      8. credit card or other payment information;

      9. information about your personal circumstances;

      10. information about third parties; and

      11. any other information provided by you to us via our online presence or otherwise required by us or provided by you.

  3. HOW WE COLLECT PERSONAL INFORMATION

    1. We may collect personal information either directly from you, or from third parties, including where you: 

      1. contact us;

      2. receive services from us;

      3. communicate with us via email, telephone, SMS, social applications (such as Instagram or Facebook) or otherwise; and

      4. interact with our website, social applications, services, content and advertising.

  4. USE OF YOUR PERSONAL INFORMATION

    1. We collect and use personal information for the following purposes:

      1. to provide services or information to you;

      2. for record keeping and administrative purposes;

      3. to provide information about you to our contractors, employees, consultants, agents or other third parties for the purpose of providing services to you;

      4. to improve and optimise our service offering and customer experience;

      5. to comply with our legal obligations, resolve disputes or enforce our agreements with third parties;

      6. to send you administrative messages, reminders, notices, updates, security alerts, and other information requested by you; and

      7. to consider an application of employment from you.

    2. We may disclose your personal information to contractors and other third parties located inside or outside of Australia. If we do so, we will take reasonable steps to ensure that any overseas recipient has similar legal safeguards and deals with such personal information in a manner consistent with how we deal with it.

  5. SECURITY

    1. We take reasonable steps to ensure your personal information is secure and protected from misuse or unauthorised access. Our information technology systems are password protected, and we use a range of administrative and technical measures to protect these systems. However, we cannot guarantee the security of your personal information.

  6. LINKS

    1. Our social media pages may contain links to other sites or pages. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of those linked sites or pages, and we suggest you review the privacy policies of those providers before using them.

  7. REQUESTING ACCESS OR CORRECTING YOUR PERSONAL INFORMATION

    1. If you wish to request access to the personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information. In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.

    2. If you think that any personal information we hold about you is inaccurate, please contact us using the contact details set out below and we will take reasonable steps to ensure that it is corrected.

  8. COMPLAINTS

    1. If you wish to complain about how we handle your personal information or believe your privacy has been seriously invaded, please contact us using the details provided below with your name and contact details. We will investigate your complaint promptly and respond within a reasonable timeframe. 

  9. CONTACT US

    1. For further information about our privacy policy or practices, or to access or correct your personal information, or make a complaint, please contact us using the details set out below:

    2. Name: The Babysitter Collective

    3. Email: thebabysittercollective@gmail.com

    4. This privacy policy was last updated on 15/11/25.